But it's something I have yet to try myself and figure it could help. I have not tried to uninstall the Galax and Viper RBG services, and I am not even sure if they're part of the packages in 1.07.71. Right-click on the Aura shortcut icon, Run as administrator to open the Aura application." Right-click on Setup, Run as administrator to install 1.07.35. Uninstall Galax and Viper RBG if they are still there Right-click on Setup (not AsusSetup), then Run as administrator to uninstall the old version and remove all cached data. I suggest you uninstall them all and re install. Here's something another victim, mdzcpa, said (They were having issues back in 1.07.35 as well but I assume this is the best way to install cleanly regardless of version):Īll of the above are part of the latest Aura (Lighting Services) Package. Something I have found from reading through forums related to Aura relating to past versions is that you should try running Setup.exe as administrator in order to uninstall Aura and also make sure to uninstall other parts and services related to Aura. I personally haven't had an issue where Aura won't install or open, however I have had issues with problems happening on my new Strix Scar II Laptop that I believe stem from Aura. When is Asus going to fix this ? Can i Get an admin to help me ? I'm still having the same issue where Asus Aura is not opening and i'm getting the same error. I have a Asus ROG Ramapage V Edition 10 motherboard and I'm using Corsair Icue software to control different Corsair products in my PC.īump. Is asus Aura not compatible with X99 Intel motherboards ? Why doesn't Asus make their RGB software Compatible with other RGB software ? I don't understand whats so hard for Asus to fix this RGB software that always has issues. This crappy software hardly works correctly most of the time, I have been having nothing but problems on and off with Asus Aura the whole time i have owned my Asus motherboard for almost a year. I'm very fed up with Asus's lack of attention to detail. please close Aura and check if Aura in installed and and started properly." Obviously Asus Aura is installed and obviously it didn't start properly because of this error. When i run the AsusSetup.exe as administrator i get an error saying " Does not support operating system : WNT_10.I installed the new version of Asus Aura today ( Version 1.07.71 ) and the app doesn't open and i get an error saying " Error Asus Aura is currently unavailable. When i right click asussetup.exe there's no " Run as administrator " option. \Lighting_Control_1.07.17\LightingService\aac If you do not have a Galax or Patriot product, you can uninstall them after installation, or before installation if you do not want them to be installed removing the files AacPatriotSetup.exe & AacGalaxSetup.exe contained in. Launch "AsusSetup.exe" (Right click > Run as administrator) > "Next" > "Next" > "Finish" Perform a cleanup of the registry (with CCleaner Free or others) 3) AURA ("Yes" when the uninstaller asks to restart) Update process : - Uninstall your current AURA apps in this order : 1) GALAX GAMER RGB and/or Patriot Viper RGB if it is/they are installed Hit the refresh icon (top right) to search all your AURA Sync devices Launch AURA via desktop AURA icon (Right click > Run as administrator) The installer will ask you to restart your PC > "OK" Install process : - Launch "AsusSetup.exe" (Right click > Run as administrator) > "Next" > "Next" > "Finish" Here is the installation procedure of AURA Sync 1.07.17 according to your case : If devices are missing from Aura UI, hit the refresh icon Right click on desktop Aura icon, run as administrator (this will open Aura) Right click on Setup icon (AsusSetup.exe), run as administrator (this will install 1.07.17) Right click on Setup icon (AsusSetup.exe), run as administrator (this will remove old versions and all of their cache data) Please follow the process below for installation, thank you That said, here is the procedure I went through that worked. IMHO, Aura is terrible when it won't work and not impressive at all when it does. I saved the info as a text file so here it is. I don't know if it will work for anyone else. I copied the following from a post that was made in the Asus forum regarding Aura v1.07.17, around Oct 22, 2018. So what worked for me with my hardware may not work for someone else. Aura's behavior seems to be dependent on a lot of variables - which MOBO, which non-Aura LED products, which version of Aura, which BIOS, etc. I can't say this is the be all end all solution, but it did get Aura working for me awhile back when I was fighting with it. A couple people have asked me what the "right way" is.
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